How to export or delete your data and your account
You can delete accounts and trades yourself, export your accounting and delete your whole NovaTrade account from Settings. For a copy of all your data, write to support.
Steps
To remove a trading account with its trades, deposits, withdrawals and notes, open Accounts and click Delete account.
To remove a manual trade, open Trades and click its trash icon.
To download your accounting, open Accounting and click Export CSV.
To delete your whole NovaTrade account, open Settings, scroll to Delete account and click Delete my account. Type your email and password to confirm.
To get a copy of your data, email support@novatradejournal.com from your sign-in email and say what you need.
To change your country, age range or gender, open My account and edit the About you card.
Tips
- Deleting your account erases your data right away and can't be undone. We only keep a minimal copy of your invoices, as the law requires.
- Exchange keys and market-data keys can be removed any time with Disconnect.
Related guides
Still stuck?
Tell us what you were trying to do and what happened. A person replies by email, usually within one business day.